FREQUENTLY ASKED QUESTIONS

FAQS

Here’s some answers to our top questions! Looking for something else? Tap the chat box in the bottom corner!
Q: WHAT ARE YOUR HOURS OF OPERATION?

A: Our dispensary is open EVERYDAY (including holidays) from 6am to 10pm!

⏰ Please note our gates close at 9:45pm (cash registers close at 10pm)

💻 Online orders can be placed between 6am - 9pm and must be picked up before 10pm (same day)

🚗 Delivery is available in select areas from 12pm - 8pm

📲 Get started with your online/delivery orders here.

Q: DOES STRAINS DISPENSARY DELIVER?

A: Yes, we deliver! 😎

Select the "delivery" tab on our menu page and enter your address to get started. We currently deliver with a $0 fee!

✚ Perris and Menifee | $50 minimum

✚ Temecula and Murrieta | $100 minimum

Drivers accept cash, Zelle, and Apple Cash. 🚗💰📲

Q: HOW DO I ORDER ONLINE?

A: To order online, simply click on the menu link, select the "pickup" or "delivery" tab, and then start shopping. 💻

Q: DO YOU CHARGE TAXES?

A: Yes, we charge taxes but it is included in prices listed. What you see listed on our menu is what you pay!

Q: WHAT DO I NEED TO BRING WITH ME TO STRAINS?

A: The only item you will need is a non-expired government-issued photo ID. You do not need a medical marijuana prescription to shop at Strains unless you are between the ages of 18-20.

Q: DO I NEED TO HAVE A MEDICAL MARIJUANA PRESCRIPTION TO SHOP AT STRAINS?

A: No, you do not need a prescription to shop at Strains Perris unless you are under the age of 21. If you are 18-20 years old you will need a prescription. We are a legal cannabis retailer and can sell to anyone over the age of 21.

Q: DO YOU OFFER ANY DEALS OR SPECIALS?

A: Yes, we do have vendors in-store daily offering specials on their merchandise. You can view our Patient Appreciation Days here. You can also view these details on our Weedmaps listing here.

Q: DO YOU HAVE A FIRST TIME PATIENT (FTP) DEAL?

A: Yes, we have a premium penny pre-roll for first time customers and patients! 🤩

Q: DO YOU CELEBRATE BIRTHDAYS?

A: Yes we do! We have a premium penny pre-roll for your birthday, must show ID and redeem on your special day! 🥳

Q: DO YOU OFFER ANY DISCOUNTS FOR SENIORS OR VETERANS?

A: Yes, we offer a 10% discount to seniors over the age of 65, and military/veterans with a valid ID card. 🇺🇸

Q: AM I ABLE TO SHOP WITH A DEBIT/CREDIT CARD?

A: We are cash only inside Strains, and we do have two ATM machines located inside for your convenience. 🏧💰

For delivery, our drivers accept cash, Zelle, and Apple Cash. 

Q: HOW OLD DO I HAVE TO BE TO PURCHASE CANNABIS LEGALLY?

A: You must be at least 21 years old to purchase any cannabis products for recreational and medical purposes. If you're between 18-20, a valid med card is required.

See Cali Laws for more standards and regulations.

Q: WHERE IS STRAINS DISPENSARY LOCATED?

A: We are located at 820 W Rider Street, Perris, CA 92571.

Type in your address and get driving directions here.

Q: HOW CAN I SEE YOUR CURRENT INVENTORY?

A: If you have specific questions about our inventory before you come in, you can view our online menu, chat with us here, or give us a call at (951) 473-8766.

✖️ Please note that our inventory is currently changing and we update it as quickly as possible. We do apologize if we happen to sell out by the time you arrive, but our budtenders are always happy to find another product in the meantime!

Q: I'M FROM ANOTHER STATE OR COUNTRY. CAN I SHOP AT STRAINS?

A: Yes, you can shop at Strains Dispensary. We accept any USA–issued photo ID, as long as it is not expired. Customers from foreign countries must use their passport for identification.

Q: HOW CAN I MAKE A RETURN?

A: While we do not offer returns or exchanges, we will make an exchange if a product is expired, defective, or faulty (i.e. leaking, not working, etc).

If there are other issues you have with the product, you will need to contact the company for an exchange authorization. We will not be able to make an exchange without direct authorization.

After you have received confirmation, please bring proof, and faulty product back to Strains, and we will gladly assist you.

We do not exchange open flower.

Q: HOW MUCH CANNABIS CAN I PURCHASE?

A: 28.5 grams of plant material or 8 grams of concentrated cannabis. See Cali Laws for more regulations and standards.

Q: DOES STRAINS HAVE SOCIAL MEDIA?

A: Yes! We have an Instagram and a few other social media accounts on which we post information such as upcoming events, drops, and other special news.

Q: WHAT'S THE DIFFERENCE BETWEEN THC AND CBD?

A: THC and CBD are both present in cannabis plants.

The short answer is that THC provides a “high” and is an intoxicant. CBD is non-psychoactive, meaning that it won’t provide a “high”, and is anti-inflammatory.

THC and CBD complement each other and can intensify each other’s positive effects. You can learn more from the friendly, helpful product specialists at the Strains Perris store.

Q: ARE THE VAPES SAFE FOR ME TO USE?

A: Yes, all vendors we carry are required to present certified lab reports on all merchandise to ensure that you are receiving only the best quality with no harmful components.